1. Introduction

Welcome to Climastep. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address)
Activity data (carbon footprint tracking information: entries, categories, vehicles, energy sources)
Profile information you choose to provide (age, gender, ZIP code, household details)
Your chosen username, which is visible to other users on the leaderboard along with your level and streak
Communication data when you contact us (feedback, support requests)

We also automatically collect certain information when you use our services, such as:

Device information and identifiers
Log data (IP address, browser type, pages visited)
Usage data and analytics
If you enable notifications, a device token used to deliver them

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Estimate the carbon impact of items you log, including using a third-party AI service (OpenAI) to help identify new items
Send you technical notices, updates, and support messages, including account verification codes by email
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect and defend our rights or property
With service providers who assist us in operating our services (for example, Google Firebase for authentication and data storage, and OpenAI for item impact estimation)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate data
The right to delete your personal information — you can permanently delete your account and associated data at any time from Profile → Delete Account
The right to restrict or object to processing
The right to data portability

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@climastep.io
Website: climastep.com